Supervisor discussing with automobile engineers

iMinda

TRAINING

ACADEMY

Effective Supervisory Skills

Program

Overview

It is not easy being in the 21st Century future employees. Though technology helps us advance the future, soft skills are highly needed and what is sought for to become the best employees to balance with the advancement as well as understanding the organization needs. This customized program is created to assist and equip the future employees on having the best of both, technically and spiritually ready to face the challenge of the future. Though there’s a lot more from where it comes, the program created below should be able to prepare them for what is coming. The program will take 2 days from 9.00 am – 5.30 pm

Course Objectives

  • Learn how to set clear expectations for team members
  • Set S.M.A.R.T. goals for team members that motivate & inspire dedication
  • Learn effective ways of assigning work that's modified according to each employee & situation
  • Master techniques to delegate effectively & confidently
  • Develop approaches to conducting formal feedback sessions
  • Learn how to provide informal, constructive feedback
  • Develop priorities & time management strategies as a team leader
  • Establish conflict resolution strategies to enable participants to have the basic skills of presenting and understand the best skills in a presentation to attract an audience as well as to break limitations.

iMinda

iMinda

Course Outline

Module 1

Understanding Self

Module 2

  • Setting Expectations
  • Defining the requirements
  • Identifying opportunities for improvement and growth
  • Setting verbal expectations
  • Putting expectations in writing

Module 3

  • Setting Goals

Module 4

  • Degrees of Delegation
  • Assigning Work
  • Implementing Delegation

Module 5

Providing Feedback

Module 6

Managing your Time

Module 7

Resolving Conflict

Module 8

Improvising Human Relations – Supervisor’s Role

The program – eFFECTIVE Leadership Skills

Are leadership skills all that important?


Effective leadership skill is essential for the delivery of high-quality service. leadership failures are the leading causes of conflicts and low productivity at the workplace. Although so much focus has been put on changing cultures and the impact on the organization, it is no doubt, that proper leadership has always been the key to both the success and the failure of the company.

The basic rules of leadership skills

Many factors contribute to failures. First and foremost, bosses, middle management, and staff at large are trained to communicate differently. Hierarchy frequently inhibits people from speaking up. People do not voice due to the fear of being told off by people in the higher hierarchy.


Effective supervision allows individuals to equip themselves to present their thoughts to a wide range of groups. It is important because the knowledge that will be imparted to your subordinates has to be comprehended by them. Effective supervision saves time, money, and manpower. Bosses want conciseness rather than elaborated discussions. However, when filtered down to staff, it has to explain comprehensively to avoid ambiguity.


This training will discuss issues about effective leadership skills. Participants will be given case studies to discuss and there will be role-playing and simulation exercises throughout the training.

Methodology

iMinda designs training courses to cater to our training audience and their distinctive professional background and experience. Classroom sessions with presentations by a highly experienced facilitator form a major part of our training programs. We encourage trainee participation through group discussions, role-plays, group activities, assessments and more.


Trainees are also requested to share their experiences, issues, concerns and best practices from their respective organizations, which are facilitated by the trainer to optimize learning for the entire participant group.


In alignment with the iMindas’ unique training methodology, this course follows the Do–Review–Learn–Apply Model.

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TRAINING

iMinda

ACADEMY

AS0447741-P | eP-1008F097K

HQ iMinda Training Academy

1-2 Jalan PJU 8/5D

Damansara Perdana

47820, Petaling Jaya, Selangor

www.iminda.com.my

603 2703 7617

017 2000130

hello@iminda.com.my

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